ORPEA is committed to collecting and processing your personal data in accordance with applicable French and European regulations on privacy, in particular the General Data Protection Regulation and the French Data Protection Act.

Who processes your data and for what purposes ?

The ORPEA Group, registered under number 401 251 566, whose headquarters are located at 12 rue Jean Jaurès, CS 10032, 92 813 Puteaux Cedex, is the data controller for the processing of personal data based on your consent for the following purposes :

- Newsletter management;
- Cookies management.

By voluntarily providing us with your personal data by telephone or via the newsletter registration form, you agree that we may use them to respond to your request.

The performance of satisfaction surveys, statistics, internal studies, audits and internal control missions is based on the ORPEA Group's legitimate interest.

What data do we process?

The data about you that we are likely to process are: your identity, your contact details as well as the information that you have given us by telephone.

The registration form for the newsletter indicates the mandatory or optional data for the management of your request, as well as the consequences of a lack of response on your part.

When you visit the ORPEA Group's websites, navigation data about you may be collected in order to allow you to access the various features offered. For more information, please consult our "Manage Cookies" page.

Who are the recipients of your data ?

Only the authorized personnel of the ORPEA Group, its establishments and subsidiaries can have access to these data. Other recipients may be located outside the European Union for the purpose of IT support.
Your data will not be communicated to third parties, unless requested by the competent administrative or judicial authorities.

How long will your data be kept ?

Your data are kept for no longer than is necessary for the purposes for which it is processed.

If you subscribe to financial information, your data will be kept for the duration of the subscription. At any time, you can unsubscribe from this service.

What are your rights and how to exercise them ?

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act of 6 January 1978 as amended, you have a right of access, rectification, deletion and portability of your personal data.

You can also make post-mortem arrangements for your data, request limitation of processing, object to processing, and withdraw your consent at any time.



You can exercise these rights :



–  by post to the following address : Groupe ORPEA, A l’attention du Délégué à la Protection des Données, Département Protection des Données, 12 rue Jean Jaurès - CS 10032, 92813 Puteaux Cedex.


–  by email to This email address is being protected from spambots. You need JavaScript enabled to view it..



Your requests for access must be signed and accompanied by proof of identity, with your signature, and include the information necessary for us to respond to your request.



You also have the right to file a complaint with the French supervisory authority (www.cnil.fr).

Last modification : 19/03/2021.